I have not received my eTickets yet, what should I do?

This years tickets will be sent out using sales@girlsandollsgala.com and will not send until two weeks prior to the event.

Your tickets will be emailed to you, so please ensure your email address is accurate and add “sales@girlsandollsgala.com” to your contact list or email-client whitelist; otherwise, your email client may reject incoming email.  If you do not receive an automated receipt after your purchase, please check your spam/junk folder before contacting us.

What's Included?

    • Meet your favorite LIVE American Girl dolls in American Girl Land.
    • Each girl will receive a special passport upon arrival and then travel through American Girl Land to visit each of her favorite American Girl Dolls where she will do a special craft or activity and then have her passport stamped. (included in ticket price)
    • American Girl Doll of the Year Raffle (included in ticket price)
    • Story Time with Gabriela (included in ticket price)
    • Free Photo with Gabriela, you, and your special doll (included in ticket price)
    • Visit the Bistro at your leisure for a light bite to eat with cafe style seating  (seating arrangements on a first come, first served basis.) (included in ticket price)
    • DJ music, dancing and games will also occur in the American Girl Bistro (included in ticket price)
    • Doll Hair Styling
    • Doll Ear Piercing
    • Doll Nail Stickers
    • Doll Facials
    • Hair crystals and colored hair extensions for you!
    • Services available at a minimal additional charge
    • Shop for clothing and accessories for your special doll and fun stuff for you too!  Yes!  There will be plenty of shopping for adults as well.
    • Chinese Auction (included in ticket price)
    • Face painting for you and your doll (minimal additional charge)

Does Everyone Need to Purchase a Ticket?

  • Yes!  Adults and children need to purchase a ticket

How do I get my tickets?

Closer to the event, you will receive an email with your ticket that has a barcode on each of them. You will need to print out each ticket and bring them with you to be scanned at the door. The tickets will be sent out two weeks prior to the event.

Will Tickets Be Sold at the Door?

  • No. We only offer advanced ticket sales.  The Gala sells out quickly.  Please do not delay in purchasing your tickets.  We would not want you to miss the opportunity to participate!

Am I Only Able to Bring my Child if she has an American Girl Doll?

  • We welcome ALL types of 18″ dolls including but not limited to: American Girl Dolls, Our Generation Dolls, Journey Dolls, Goetz Dolls, Madame Alexander Dolls, My Life Dolls, Friends Boutique Dolls, What a Doll, My Disney Girl Doll etc.

Will I Receive Mailed Tickets for the Gala?

  • There are no physical tickets for the Gala.  You must print your payment receipt and bring it with you the day of the event.

Are Tickets Refundable if I Cannot Make it to the Gala?

  • We are sorry, but tickets are non-refundable.

Can I Reserve Seats with my Group?

  • Seating is available on a first come, first served basis only.  However, premier VIP tickets are available for the first 150 VIP ticket purchasers.  A premier VIP ticket allows you to reserve your seat AND enter the event 1 hour before everyone else for priority shopping time.

What is a VIP Priority Ticket?

Premier VIP tickets will be available for the first 150 VIP ticket purchasers, allowing VIP’s to come in 1 hour early for VIP “prime” shopping, American Girl Land early entry, salon and spa, and face-painting time, before doors open for all other attendees.

VIP’s are also able to select and hold their own seat upon early arrival.

VIP’s will be able to do a special VIP activity.

Only 150 Tickets available!

What are the Seating Arrangements?

Round tables of 8-10 people will be available.

No reserved seating.

What Type of Food will be Served?

Light cafe style food will be available throughout the event.

You may eat at your leisure in the Bistro.

What Time Do Doors Open?

  • Doors will open at 1:00 pm.

Is Everyone Able to Participate in the Parade?

  • YES! Everyone is welcomed to participate in the parade, even if your child is not entered into the Girls and Dolls Look Alike Contest

How Does my Child Enter the Girls and Dolls Look Alike Contest?

  • Contest entries will be narrowed down to finalists who will be able to introduce themselves and explain their outfit/costume over the microphone for the judges.
  • As always, EVERYONE is welcome to participate in the Girls and Dolls parade, even if your child is not dressed like her doll.

Please download, print, and complete the contest entry form and bring it with you to the contest table the day of the Gala to be entered.

What Ages are Best Suited for the Gala?

  • We suggest any girl ages 2-12 would have a fun-filled time at the Gala.